Join Our Team as a Content Moderator!

Join Our Team as a Content Moderator!

Location: Lisbon, Portugal
Starting Date: 18 November 2024
Work Model: On-site
Schedule: Rotative shifts from Monday to Friday, 08:00 AM 10:00 PM (Days off: Saturday & Sunday)

About the project:
We are a forward-thinking company committed to ensuring a safe and positive online environment. Our team plays a vital role in monitoring and moderating content to protect our users and uphold community standards.

Position Overview:

We are looking for a Content Moderator fluent in German (C2) and proficient in English (B2) to join our dynamic team in Lisbon. In this role, you will be responsible for reviewing and managing user-generated content, ensuring it aligns with our guidelines and maintaining a safe online community.

Key Responsibilities:

• Content Review: Monitor, assess, and moderate user-generated content across various platforms to ensure compliance with community standards and policies.
• Decision Making: Make informed decisions regarding content approval, removal, or escalation based on established guidelines.
• Reporting: Document and report on trends, issues, and content moderation metrics to enhance operational effectiveness.
• Collaboration: Work closely with team members and management to improve moderation processes and address emerging challenges.
• User Engagement: Provide feedback and insights that help shape community guidelines and improve user experiences.

Qualifications:

• Language Proficiency: Native-level fluency in German (C2) and a strong command of English (B2).
• Attention to Detail: Exceptional attention to detail and strong analytical skills to assess content effectively.
• Communication Skills: Excellent written and verbal communication skills to articulate decisions and provide feedback.
• Problem Solving: Ability to think critically and make sound judgments under pressure.
• Adaptability: A proactive mindset and the ability to adapt to changing guidelines and environments.

Compensation and Benefits:

• Base Salary: 1,300 EUR per month (paid over 14 months).
• Language Bonus: Additional 250 EUR language bonus, paid over 12 months.
• Performance Bonus: Potential for a performance bonus of up to 380 EUR per month.
• Meal Allowance: Meal voucher card valued at 7.63 EUR for each working day.
• Other Benefits: Enjoy a supportive work environment and opportunities for professional growth.

Important Information:

• No Relocation Package: This position is open to local candidates only.
• Document Requirements: Candidates must possess valid documentation, including an EU ID, residence card, or relevant visas (under consultation).

Ready to Make an Impact?
If you are passionate about creating a safe online space and meet the qualifications outlined above, we encourage you to apply! Join our mission to foster a positive online community.