Content Moderator - Dutch + English

Content Moderator - Dutch + English

Location: Thessaloniki, Greece
Start Date: 5th December 2024
Work Model: On-site
Schedule: 24/7 rotational shifts (approximately 15% night shifts, around 3 nights per month)

About the Role

As a Content Moderator, you will be a key player in maintaining a safe and positive online environment for users of a globally recognized social media platform. Working with a partner BPO company of Cross Border Talents, your role will involve reviewing and moderating digital content to ensure compliance with the platform's policies. Youll help protect the integrity of the platform while promoting a healthy user experience.

Key Responsibilities

• Content Moderation: Review and moderate content such as videos, news stories, images, and social media profiles.
• Policy Enforcement: Apply platform policies to ensure digital content complies with community standards and terms of use.
• Issue Escalation: Report and escalate content issues or policy breaches to the appropriate channels.
• Employee Assistance: Participate in wellness programs, training, and reporting initiatives to ensure personal well-being and high performance.
• KPI Management: Maintain quality standards by adhering to key performance indicators.

Requirements

• Languages: Fluency in Dutch (C1) and English (B2), both spoken and written.
• Experience: Prior experience in operations, customer service, or shared services is a plus.
• Education: High school diploma or equivalent.
• Skills: Strong communication, empathy, and cultural awareness of political and social dynamics in the relevant market.

Compensation & Benefits

Monthly Income Overview:

• Base Salary: 1450 EUR
• Lunch Vouchers: 85 EUR net
• Transportation Allowance: 65 EUR gross

Total Monthly Income: 1600 EUR (gross)

Additional Benefits:

• Permanent contract.
• 14 salaries annually.
• Private health care.
• Additional PTO for your birthday.

Relocation Support (for eligible candidates moving to Thessaloniki):

• Transportation to Thessaloniki.
• Taxi transfer to hotel upon arrival.
• Accommodation: 2 weeks hotel stay provided.
• Assistance with hiring documentation for candidates new to Greece.
• Reimbursement of up to 350 EUR gross for a real estate agency fee when securing permanent accommodation.

Why Join Us?

• Be part of an international team in a vibrant, multicultural environment.
• Work on a meaningful project that contributes to creating a safer online community.
• Enjoy extensive wellness programs to support your mental health and professional growth.
• Benefit from a structured relocation package to help you settle in Thessaloniki.

Important Note

Due to local legislation, this role is only open to candidates who are eligible to work in the EU.

Apply Now to contribute to building a safer digital space while enjoying a rewarding career in a supportive environment!