Urgent Hiring Part-Time Dutch-Speaking Customer Service Representative

Job Title: Urgent Hiring Part-Time Dutch-Speaking Customer Service Representative
Location: Barcelona, Spain (On-site)
Start Date: ASAP

About the Company:
Join one of the worlds leading global fashion retailers, renowned for its innovative designs and commitment to providing quality fashion products to customers across the globe. With a presence in over 70 countries, this iconic company is not just about clothingit's about empowering individuals through style and creating a unique, personalized shopping experience. As part of their customer service team, youll play an essential role in enhancing their reputation for exceptional service and customer care.

The Role:
Cross Border Talents is urgently recruiting a Dutch-speaking Customer Service Representative for a part-time role with this globally recognized fashion company based in Barcelona. As a customer service representative, youll be a key player in delivering top-tier support to customers, assisting them with inquiries, orders, and returns. This is an immediate opening for individuals fluent in Dutch and English, offering you the chance to work in a fast-paced, engaging environment where youll represent a brand that is synonymous with style and innovation.

What Youll Be Doing:

• Customer Interaction: Provide world-class customer service to Dutch-speaking clients, answering inquiries across various channels, including email, chat, and phone.
• Issue Resolution: Assist customers with their orders, returns, product availability, and more, ensuring a positive experience throughout.
• Brand Representation: You'll be an ambassador for one of the biggest names in global fashion, ensuring that each interaction maintains the brand's high standards of customer care.
• Support with Personalization: Help customers navigate their shopping experience, suggesting products and providing tailored assistance to enhance their overall experience.

Role Details:

• Part-Time: 30 hours per week
• Shift: Monday to Friday, 15:00 21:00
• Location: On-site in Barcelona

What Youll Receive:

• Competitive Salary: 14,200 EUR annually
• KPI Bonus: Up to 1,060 EUR annually based on performance
• Relocation Assistance:
  • Flight reimbursement up to 500EUR
  • Help finding accommodation in Barcelona
• Meal Allowance: Daily allowance for meals

What Were Looking For:

• Fluency in Dutch (C2) and English (B2)
• Customer-centric attitude: A passion for helping others and delivering exceptional customer service.
• Eligible to Work in Spain: A valid Spanish Residence Card or EU ID is required.
• Availability for Immediate Start: This is an urgent hire, and we are looking for candidates who can jump in quickly.

Why Join Us?

• Work with a Global Fashion Leader: Be part of a company that sets the trends in the fashion world, impacting millions of customers globally.
• Dynamic and Diverse Team: Collaborate with passionate professionals in a multicultural environment.
• Great Work-Life Balance: Enjoy a part-time role that allows you to have time for personal projects while working with a prestigious brand.

Ready to Join the Fashion Revolution?
If you're based in Barcelona, have a passion for customer service, and meet the language requirements, we want to hear from you! Apply now and take the first step towards joining a global leader in fashion.