Remote Customer Support Specialist (German & English) Join the Team!

Customer Support Specialist (German & English) Join the Team!

Are you fluent in German (B2) and English? Do you have a passion for delivering exceptional service while working with one of the world's most iconic sports and lifestyle brands? Here`s your chance to join a dynamic team where your skills will shine, and your career will thrive!

What You`ll Be Doing:

• Champion Customer Support: Assist customers with product inquiries, order updates, and service requests with a smile.
• Problem Solver: Resolve issues efficiently, providing solutions that leave customers delighted.
• Communicate Across Channels: Handle queries via phone, email, and chat, showcasing your multilingual skills.
• Represent Excellence: Be the voice of a global leader in sports and lifestyle products, delivering service that aligns with their reputation for quality and innovation.

Why Youll Love This Role:

Competitive Pay:

• 2900 BGN Gross for remote work.
• 3000 BGN Gross for the hybrid model.

Extra Perks:

• 50 BGN monthly allowance for transportation or internet.
• Additional payment for night hours (as per the company program).
• 500 BGN bonuses for life milestones (marriage, childbirth, adoption, university graduation).

️ Wellness & Health:

• Comprehensive medical plan (health + dental care).
• Life insurance for peace of mind.
• Multisport Card (co-financed by the employer) to keep you active.

️ Exclusive Discounts: Save big on a variety of products and services!

Work Setup That Fits Your Life:

• Hybrid: Combine in-office and remote work for a flexible balance.
• Remote: Work from the comfort of your home, staying connected with cutting-edge tools.
• Shifts:
  • Mon-Sat: 10:00 AM - 7:00 PM or 1:00 PM - 10:00 PM.

What You`ll Need:

• Language Skills: German (B2) + English proficiency.
• Eligible Documents: EU citizenship, Bulgarian residency card (valid for over a year), or refugee card.
  (Note: Blue cards and work permits are not accepted.)

Why Choose Us?

Be part of a team that values your skills, celebrates your milestones, and supports your growth. Here, your career is more than just a job it`s a journey toward becoming the best version of yourself!

Location: Hybrid or Remote options are available for local candidates in Bulgaria.

Apply Today! Don't miss your chance to join a world-class brand and build a fulfilling career.

Step into your future, step into the team!

This JD emphasizes benefits and work-life balance while creating excitement for the role, perfectly tailored to attract candidates from Bulgaria. Let me know if you'd like to tweak anything further!