Norwegian Content Moderator

Position: Content Moderator

Languages Required: Norwegian + English
Start Date: December 5, 2024
Location: Thessaloniki, Greece (On-Site)
Work Schedule: 24/7 (3 rotating shifts; night shifts comprise approximately 15% of the schedule, about 3 nights per month)

Compensation and Benefits:

• Base Salary: 1,450 EUR per month
• Benefits Include:
  • Permanent Contract: Ensuring stability and long-term employment
  • Lunch Vouchers: Monthly allocation of 85 net
  • Transportation Allowance: 65 gross monthly
  • Additional Paid Time Off for Birthdays: Celebrating personal milestones
  • Private Healthcare Coverage: Comprehensive medical support
  • 14 Salaries Annually: Competitive compensation structure

Eligibility Requirements:

Candidates must be eligible to work within the EU; first-time visa sponsorship is not available due to local legislation.

About the Role:

As a Content Moderator, you will be essential in maintaining the integrity and safety of online interactions. Your main responsibilities will involve applying content policies and moderation procedures with accuracy and consistency. The ideal candidate will have strong analytical skills and the ability to interpret nuanced digital communications, effectively enforcing the platforms terms of use.

Key Responsibilities:

• Content Review: Evaluate various digital content types, including videos, images, and text, ensuring adherence to established guidelines.
• Content Scoring: Assess content based on criteria such as age appropriateness, violence, sexual content, and political transparency.
• Documentation: Carefully record customer interactions, including inquiries and resolutions, to ensure accountability and transparency.
• Wellness Participation: Engage in wellness initiatives and training programs to promote a supportive work environment.
• Collaboration: Work with team members to identify and escalate potential issues impacting performance and KPIs.

Qualifications:

Requirements:

• Experience: Minimum of 1 year in operations or customer service environments.
• Education: High school diploma or equivalent.
• Language Proficiency: Fluent in Norwegian and English, with strong verbal and written communication skills.

Desired Skills:

• Interpersonal Skills: Strong empathy and cultural awareness relevant to the market served.
• Adaptability: Ability to thrive in a fast-paced environment while maintaining high-quality standards.
• Resilience: Capacity to manage potentially sensitive and graphic content with professionalism.

Wellness Commitment:

We prioritize employee well-being and offer comprehensive wellness programs to support mental health and resilience. All employees will participate in wellness coaching and group sessions to ensure a balanced work-life experience.

Creating a Positive Work Environment:

We believe in transparency regarding the responsibilities and potential challenges of the role. Content moderators may encounter serious topics, including:

• Child exploitation and abuse
• Violence and hate speech
• Disturbing imagery

While these challenges are part of the position, our organization provides robust support systems, including counseling and wellness initiatives, to help manage the impact of this work.

Join Us:

If you are dedicated to fostering a safe and respectful online community and meet the qualifications outlined above, we encourage you to apply. This is a fantastic opportunity to advance your career with a reputable organization that values excellence and employee well-being.

Apply today and help create a better digital landscape!