French Health Account Manager in Lisbon

Ready to Take Your Career to the Next Level as a Health Account Manager?

We’re looking for a driven and empathetic Health Account Manager to join our team! If you're passionate about helping clients, have excellent communication skills, and thrive in a dynamic, fast-paced environment, this role could be your perfect fit.

Role Overview: 

As a Health Account Manager, you’ll support clients in managing health-related accounts and addressing technical, financial, and account inquiries through phone, email, live chat, and social media. You’ll provide expert advice, ensure client satisfaction, and help improve processes to deliver a seamless customer experience.

Key Responsibilities:

• Deliver exceptional support via phone, live chat, email, and social media, focusing on health-related accounts
• Address issues such as account setup, verification, financial matters, and technical challenges in the health industry
• Serve as a trusted advisor, providing solutions and insights for better healthcare management
• Respond promptly to client inquiries, concerns, and feedback, ensuring satisfaction
• Build and maintain strong client relationships through transparent, open communication
• Uphold high service standards and follow company policies to maintain a positive customer experience
• Offer feedback and suggestions to optimize internal processes and improve overall service quality

Requirements:

• Fluent in French (C2 level)
• Fluent in English (B1 level)
• EU Citizenship or Portuguese Residency Card
• Minimum 1 year of experience in customer support or account management
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow in the health sector

Why Join Us:

• Attractive Salary: Competitive compensation that recognizes your expertise
• Performance Bonus: Earn rewards based on your contributions
• Meal Allowance: Support for your meal expenses during working hours
• Health & Life Insurance: Comprehensive coverage for your well-being
• Onsite Work: Work in a collaborative, dynamic, in-office environment

Ready to make an impact as a Health Account Manager? Apply today, and we’ll be in touch!