French Customer Support Specialist in Porto

Are you fluent in French and seeking a new opportunity? We’re on the lookout for a skilled individual to join our team as our Customer Service Maestro!

About Us:

We are committed to delivering exceptional customer satisfaction and strive to create a friendly experience for every client. Our team promotes a positive workplace culture rooted in collaboration and mutual support.

Role Overview:

As the primary contact for customers, you will manage incoming calls with professionalism and a friendly approach. You'll provide tailored advice to meet their needs and ensure they leave satisfied. In addition, you will embody our company culture, helping to maintain a positive, team-oriented work environment.

Key Responsibilities:

• Manage customer calls with professionalism and courtesy
• Welcome customers warmly and provide personalized assistance based on their specific needs
• Offer customized solutions to guarantee customer satisfaction
• Represent and promote our company culture, creating a positive and supportive workplace atmosphere

Requirements:

• C2 proficiency in French
• EU citizenship or Portuguese residency card

Why Join Us?

• Competitive Salary: Fair compensation reflecting your skills and effort
• Performance Bonus: Opportunities for bonuses based on achievements
• Meal Allowance: Daily support for meals during work hours
• Transportation Allowance: Assistance with commuting costs
• Health and Life Insurance: Comprehensive coverage for your well-being
• Onsite Work Environment: Collaborate and communicate effectively with the team in person

Ready to start your customer service journey with us? Apply today, and we’ll be in touch soon!