Dutch Customer Support Specialist in Greece (Remote)

Ready for a new adventure? Move to beautiful Greece and enjoy breathtaking islands, rich history, and a rewarding career!

We’re seeking a motivated and customer-oriented Customer Support Specialist to join our dynamic team. If you excel in fast-paced environments, enjoy problem-solving, and love helping people, this role is for you!

Role Overview:

As a Customer Support Specialist, you’ll assist customers across multiple channels—including phone, chat, email, and social media—resolving account issues, technical concerns, and financial inquiries. Your role will be key in ensuring a seamless customer experience and improving service efficiency.

Key Responsibilities:

• Deliver exceptional support through phone, chat, email, and social media
• Assist with account setup, verification, logins, payments, and technical troubleshooting
• Serve as a reliable point of contact, particularly for clients in the sports industry
• Address customer inquiries, feedback, and concerns with professionalism and empathy
• Foster strong client relationships through clear and effective communication
• Ensure all interactions align with company policies and service standards
• Identify and suggest improvements to enhance customer satisfaction and efficiency

Requirements:

• Fluent in Dutch (C2 level)
• Fluent in English (B2 level)
• EU Citizenship or Greek Residency Card
• 0-1 year experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us:

• Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
• Performance Bonus: Be rewarded for your hard work with a performance bonus based on your achievements and results
• Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.

• Remote Work: Enjoy the flexibility of working from home

• Relocation Package: Receive support if relocating to ensure a smooth transition

Ready to take on this exciting opportunity? Apply today, and let’s connect!