French Customer Care Advisor in Porto

Are you fluent in French and looking for a new opportunity? We’re searching for a talented individual to join our team as a Customer Service Maestro!

About Us:

We are dedicated to achieving outstanding customer satisfaction and aim to provide a welcoming experience for every client. Our team fosters a positive workplace culture based on collaboration and mutual support.

Role Overview:

As the main point of contact for customers, you will handle incoming calls with professionalism and a friendly demeanor. You'll offer personalized advice to meet their needs and ensure they leave happy. Additionally, you will embody our company culture and help maintain a positive, team-oriented work environment.

Key Responsibilities:

• Handle customer calls with professionalism and courtesy
• Greet customers warmly and provide personalized assistance based on their individual needs
• Offer tailored solutions to ensure customer satisfaction
• Represent and promote our company culture, creating a positive and supportive workplace atmosphere

Requirements:

• C2 proficiency in French
• EU citizenship or Portuguese residency card

Why Join Us?

• Competitive Salary: Fair compensation that reflects your skills and contributions.
• Performance Bonus: Opportunities to earn bonuses based on your achievements.
• Meal Allowance: Daily support for meals during work hours.
• Transportation Allowance: Assistance with commuting costs.
• Health and Life Insurance: Comprehensive coverage for your well-being.
• Onsite Work Environment: Collaborate and communicate effectively with the team in person.

Ready to embark on your customer service journey with us? Apply today, and we’ll be in touch soon!