Job Openings Dutch Customer Support Specialist in Greece (Fully Remote)

About the job Dutch Customer Support Specialist in Greece (Fully Remote)

Are you passionate about delivering excellent customer service and solving problems? Join us as a Customer Support Agent and assist customers while working from home!

About the Position:

As a Customer Support Agent, you'll be the first point of contact for customers seeking assistance. Your exceptional communication and problem-solving skills will ensure a seamless support experience.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat
  • Document and track customer interactions in the support system
  • Handle complaints professionally, ensuring accurate logging and resolution
  • Troubleshoot issues using provided tools, resources, and training
  • Provide clear solutions and guidance to address customer concerns
  • Maintain agreed response times and service levels

Requirements:

  • Proficiency in Dutch (C1/C2 level)
  • Proficiency in English (B2 level)
  • Minimum 1 year of customer service experience, ideally in call centers or support roles
  • Strong problem-solving, multitasking, and communication skills
  • Ability to work efficiently under pressure and manage tasks remotely

Benefits:

  • Competitive Salary: Based on your experience and skills
  • Performance Bonuses: Rewards for outstanding service
  • Comprehensive Insurance: Health and life coverage for your well-being
  • Fully Remote: Enjoy the flexibility of working from anywhere
  • Meal Allowance: Support for daily meals

Excited to make a difference in customer support? Apply now and kick-start your new journey—all from the convenience of home!