Dutch Customer Advisor in Lisbon (2500 Euros Signing Bonus)

Take Your Customer Support Career to the Next Level!

Do you love finding solutions and making a real impact in people’s daily lives? We’re looking for an enthusiastic Customer Advisor to become part of our energetic team! If fast-paced environments and meaningful connections excite you, this could be the opportunity you've been waiting for.

Role Overview:

As a Customer Advisor, you’ll support customers via phone, chat, email, and social media—offering help with account-related questions, technical issues, and transactions. Your mission? To ensure every interaction is smooth, efficient, and positive.

Key Responsibilities:

• Provide excellent support across multiple communication platforms
• Assist customers with setting up accounts, verifications, logins, and payment processes
• Troubleshoot and resolve technical concerns with speed and professionalism
• Be a trusted point of contact, especially for sports industry clients
• Foster positive relationships through clear and compassionate communication
• Follow internal policies and uphold service quality standards
• Suggest improvements to enhance customer satisfaction and streamline processes

Requirements:

• Fluent in Dutch (C2 level)
• Fluent in English (B2 level)
• EU Citizenship or Portuguese Residency Card
• 0-1 year of experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us:

• Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
• Meal Allowance: Enjoy a meal allowance to keep you energized during working hours
• Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.
• Onsite Work Environment: Thrive in a collaborative and communicative office setting
• Relocation Package: Receive support if relocating to ensure a smooth transition

Ready to take on this exciting opportunity? Apply today, and let’s connect!