French Health Account Manager in Lisbon

Ready to advance your career as a Health Account Manager?

We’re seeking a motivated and compassionate Health Account Manager to join our team! If you're passionate about client care, possess strong communication skills, and excel in a fast-paced environment, this role could be a perfect match.

Role Overview: 

As a Health Account Manager, you'll assist clients in managing their health-related accounts, addressing inquiries related to technical, financial, and account issues through various channels including phone, email, live chat, and social media. You'll offer expert guidance, ensure client satisfaction, and contribute to process improvements for a seamless customer experience.

Key Responsibilities:

• Provide top-tier support across phone, live chat, email, and social media for health-related accounts
• Resolve issues related to account setup, verification, finances, and technical challenges in the healthcare sector
• Act as a trusted advisor, offering solutions and insights for effective healthcare management
• Address client inquiries, concerns, and feedback promptly, ensuring satisfaction
• Foster strong, open relationships with clients through clear communication
• Maintain high service standards while adhering to company policies
• Provide feedback to enhance internal processes and improve service quality

Requirements:

• Fluent in French (C2 level)
• Fluent in English (C1 level)
• EU Citizenship or Portuguese Residency Card
• Minimum 1 year of experience in customer support or account management
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow in the health sector

Why Join Us:

• Attractive Salary: Competitive compensation that recognizes your expertise
• Performance Bonus: Earn rewards based on your contributions
• Meal Allowance: Support for your meal expenses during working hours
• Health & Life Insurance: Comprehensive coverage for your well-being
• Onsite Work: Work in a collaborative, dynamic, in-office environment

Ready to make a difference as a Health Account Manager? Apply now, and we’ll be in touch soon!