German Customer Specialist in Porto (No Phone Calls) - 3000 Euros Signing Bonus

Start Your Career as a Customer Specialist – Email & Chat Only!

Join a dynamic and supportive team where collaboration and innovation drive meaningful connections with customers. If you're detail-oriented, proactive, and passionate about delivering great service, this opportunity is for you!

Role Overview:

As a Customer Specialist, you'll be the primary point of contact for clients through email and chat. You’ll provide timely, thoughtful assistance and ensure a smooth, positive experience with every interaction—no phone calls required.

Key Responsibilities:

• Respond to customer inquiries exclusively via email and chat only, providing clear, professional, and friendly support

• Understand customer needs and deliver personalized, effective resolutions

• Collaborate with internal teams to share insights and enhance service delivery

• Maintain accurate, organized records of all customer interactions

• Build trust and satisfaction through consistent, high-quality written communication

  

Requirements:

• Proficiency in German (C2 level)
• Proficiency in English (B2 level)
• EU citizenship or a Portuguese residency card
• At least one year of experience in Customer Support or a related role.
• Strong analytical, leadership, and communication abilities
• Desire to learn and advance in the field

Why join us:

• Competitive Salary: Your expertise and dedication are rewarded
• Language Bonus: Additional rewards for your language proficiency
• Meal Allowance: Daily support during your work hours
• Health & Life Insurance: Comprehensive benefits for your well-being
• Collaborative Team: Be part of a communicative and supportive work environment
• Relocation Assistance: Smooth transition support for your move
• Onsite Work Environment: Be part of a supportive and communicative team

Ready to Take Your Career to the Next Level? Apply now and be a key player in delivering outstanding customer experiences while advancing your career!