German Content Moderator in Lisbon

Are you passionate about building safer online communities?

Join us as a Content Moderator and make a real impact! If you have a keen eye for detail, thrive in fast-paced environments, and are committed to promoting online safety, we would love to have you on our team

Role Overview:

As a Content Moderator, you’ll ensure user-generated content complies with platform policies. Your responsibilities will include reviewing content, handling user appeals, and working closely with the team to maintain a safe and positive digital environment. Staying up to date with emerging trends will also help improve moderation strategies.

Key Responsibilities:

• Content Monitoring: Review videos, audio, comments, and links to ensure they meet community standards, identifying and removing inappropriate content
• Policy Enforcement: Ensure all content, including images and titles, complies with platform guidelines
• User Interaction: Handle user appeals and provide clear explanations for moderation decisions
• Compliance: Work with your team to meet industry regulations and ensure adherence
• Trend Monitoring: Analyze emerging user behaviors and adapt moderation strategies to minimize risks
• Process Optimization: Offer feedback to improve moderation tools and practices

Qualifications:

• C1 proficiency in German
• B2 proficiency in English
• EU Citizenship or Portuguese Residency Card
• 0-1 year experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us:

• Competitive Salary: Get rewarded for your expertise with a competitive compensation package
• Language Bonus: Receive additional compensation for your German language proficiency
• Meal Allowance: Enjoy a meal allowance during work hours
• Health and Life Insurance: Comprehensive coverage for your peace of mind
• Onsite Work Environment: Be part of a supportive and communicative team
• Relocation Package: Support to ensure a smooth relocation experience

Ready to embark on this customer support adventure? Submit your application today, and we will get in touch with you!