German Trust & Safety Specialist in Lisbon (5000 Euros - Relocation Package)

Are you passionate about maintaining safe online communities?

Join us as a Content Moderator and help create a secure digital space! If you have a keen eye for detail, thrive in fast-paced environments, and are committed to online safety, we’d love to have you on our team.

Role Overview:

As a Content Moderator, you will be responsible for reviewing user-generated content to ensure it aligns with platform policies. Your role will involve monitoring and evaluating content, responding to user appeals, and collaborating with colleagues to maintain a positive online environment. Keeping up with emerging trends will also be essential to refining moderation strategies.

Key Responsibilities:

• Content Review: Assess videos, audio, comments, and links, removing any content that violates community guidelines.
• Policy Compliance: Enforce platform rules by monitoring images, text, and multimedia to ensure adherence.
• User Support: Address user appeals by providing clear explanations for moderation decisions.
• Regulatory Compliance: Work alongside your team to meet industry standards and ensure proper enforcement.
• Trend Analysis: Track and analyze new user behaviors to adapt moderation techniques and enhance online safety.
• Process Improvement: Provide feedback to optimize moderation tools and workflows.

Qualifications:

• C1 proficiency in German
• B2 proficiency in English
• EU Citizenship or Portuguese Residency Card
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us:

• Competitive Salary: Get rewarded for your expertise with a competitive compensation package
• Language Bonus: Receive additional compensation for your German language proficiency
• Meal Allowance: Enjoy a meal allowance during work hours
• Transportation Allowance: Receive financial support for your daily commute
• Health and Life Insurance: Comprehensive coverage for your peace of mind
• Onsite Work Environment: Be part of a supportive and communicative team
• Relocation Package: Support to ensure a smooth relocation experience
• Fixed Shifts: Enjoy a structured work schedule with fixed shift hours for better work-life balance

Ready to take on this customer support journey? Apply now, and we'll reach out to you soon!