About the job Russian Customer Specialist in Porto - 1000 Euros Signing Bonus (No Phone Calls)
Start Your Career as a Customer Specialist – Email & Chat Only!
Join a dynamic and supportive team where collaboration and innovation drive meaningful connections with customers. If you're detail-oriented, proactive, and passionate about delivering great service, this opportunity is for you!
Role Overview:
As a Customer Specialist, you'll be the primary point of contact for clients through email and chat. You’ll provide timely, thoughtful assistance and ensure a smooth, positive experience with every interaction—no phone calls required.
Key Responsibilities:
- Respond to customer inquiries exclusively via email and chat only, providing clear, professional, and friendly support
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Understand customer needs and deliver personalized, effective resolutions
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Collaborate with internal teams to share insights and enhance service delivery
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Maintain accurate, organized records of all customer interactions
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Build trust and satisfaction through consistent, high-quality written communication
Requirements:
- Proficiency in Russian (C2 level)
- Proficiency in English (B2 level)
- EU citizenship or a Portuguese residency card
- At least one year of experience in Customer Support or a related role.
- Strong analytical, leadership, and communication abilities
- Desire to learn and advance in the field
Why join us:
- Competitive Salary: Your expertise and dedication are rewarded
- Language Bonus: Additional rewards for your language proficiency
- Meal Allowance: Daily support during your work hours
- Health & Life Insurance: Comprehensive benefits for your well-being
- Collaborative Team: Be part of a communicative and supportive work environment
- Relocation Assistance: Smooth transition support for your move
- Onsite Work Environment: Be part of a supportive and communicative team
Ready to Take Your Career to the Next Level? Apply now and be a key player in delivering outstanding customer experiences while advancing your career!