French Customer Support in Greece

Make an Impact in Customer Support – Join Our Team in Greece!

Are you passionate about helping people and delivering exceptional service? This is your chance to grow your career in a dynamic and international environment, all while living in the beautiful and culturally rich country of Greece.

Role Overview:

As a Customer Support Specialist, you’ll be the first point of contact for users across various channels. Whether assisting with account access, payment issues, or general product inquiries, you'll play a key role in ensuring a smooth and positive customer experience.

Key Responsibilities:

• Provide prompt, friendly support via chat and email

• Assist users with login issues, account questions, and service-related inquiries

• Deliver clear, empathetic, and professional responses

• Ensure each interaction meets quality and satisfaction standards

• Maintain accurate documentation of all support cases

• Collaborate with team members to continuously improve the customer experience

Requirements:

• Fluent in French (C2 level)
• Fluent in English (B2 level)
• EU Citizenship or Greek Residency Card
• 0-1 year of experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us:

• Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
• Performance Bonus: Be rewarded for your hard work with a performance bonus based on your achievements and results
• Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.

• Remote Work: Enjoy the flexibility of working from home

• Relocation Package: Receive support if relocating to ensure a smooth transition

Ready to take on this exciting opportunity? Apply today, and let’s connect!