German Customer Advisor in Portugal | No Night Shifts

Launch Your Career in the Automotive Industry as a Customer Advisor!

Are you passionate about cars, customer service, and delivering outstanding support experiences? Join a dynamic international team within the automotive industry, where you’ll assist customers while developing your career in a fast-paced and innovative environment. This opportunity is ideal for motivated individuals who enjoy problem-solving, communication, and helping customers with confidence and professionalism.

About the Role:

As a Customer Advisor for a car-related project, you will serve as the main point of contact for customers, assisting them with inquiries related to vehicles, services, accounts, orders, subscriptions, and general support requests. Through phone, email, chat, and digital platforms, you will help ensure a smooth and positive customer experience while representing a globally recognized automotive brand.

Key Responsibilities:

• Provide professional support through phone, email, chat, and digital channels
• Assist customers with vehicle-related questions, services, and account inquiries
• Manage requests related to orders, appointments, subscriptions, and payments
• Explain products, services, and company policies clearly and accurately
• Resolve customer concerns efficiently while maintaining high service standards
• Escalate technical or complex cases to the appropriate internal teams
• Accurately document customer interactions and case updates in internal systems
• Stay informed about automotive products, services, and industry developments

Requirements:

• Language Skills: Fluent in German (C1/C2 level)
• Eligibility: EU citizenship or valid Portuguese residency card
• Skills: Strong analytical, creative, and communication abilities
• Mindset: Professional, detail-oriented, proactive, and eager to learn and grow in the Travel field

Benefits:

• Competitive Salary: Based on your experience and skills
• Performance Bonuses: Rewards for outstanding service
• Comprehensive Insurance: Health and life coverage for your well-being
• Meal Allowance: Support for daily meals
• Remote Work: Enjoy the flexibility of working from home

Ready to turn travel dreams into reality? Apply today and kickstart your career in the exciting world of travel!