About the job Customer Service Representative (French speakers)
Customer Service Representative (French speakers)
Location: Leiria, Portugal (Hybrid)
Starting Date: April 11, 2024, or November 11, 2024
About Us:
Join our dynamic team where we prioritize exceptional customer experiences. We are looking for a motivated and skilled Customer Service Representative fluent in French to support our clients and enhance our services.
Responsibilities:
- Provide outstanding customer support via phone, email, and chat in French.
- Resolve customer inquiries and issues efficiently and effectively.
- Maintain a positive and professional demeanor while interacting with customers.
- Collaborate with team members to improve service processes and customer satisfaction.
- Document customer interactions and feedback accurately.
Requirements:
- Fluency in French (spoken and written) is essential; proficiency in English is a plus.
- Previous experience in customer service or support roles is preferred.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Problem-solving skills and a customer-oriented mindset.
What We Offer:
- Attractive salary and benefits package.
- Flexible hybrid work environment.
- Opportunities for professional growth and development.
- A supportive and inclusive company culture.
Join us in delivering exceptional service and making a difference for our customers!