German speaking International Airline Support Contact Centre Agents

German speaking International Airline Support Contact Centre Agents

Location: Mosta, Malta

Working Hours: Monday to Friday, 9:00 AM to 5:30 PM

Position Type:On-Site

Relocation Assistance: 2,000 euro

Join Our Team!

Are you fluent in both German and English and passionate about delivering exceptional customer service? We are looking for dedicated Contact Centre Agents to support our international airline operations. This is an exciting opportunity to help customers navigate their travel experiences while working in a dynamic environment.

Key Responsibilities:

- Address customer inquiries via phone, email, and chat.

- Provide information on flight schedules, bookings, and airline services.

- Resolve customer issues and complaints with professionalism and efficiency.

- Collaborate with team members to enhance service delivery.

Requirements:

- Fluency in German and English (both written and spoken).

- Strong communication and interpersonal skills.

- Previous experience in customer service or a contact centre is a plus.

- Ability to thrive in a fast-paced environment.

What We Offer:

- Relocation assistance of 2,000 to help you transition to Malta.

- A supportive work atmosphere with opportunities for growth.

- A chance to be part of a global leader in the airline industry.

If you're ready to elevate your career and join a vibrant team in a beautiful location, we want to hear from you!

Seize this opportunity to make a difference in the travel experience of our customers. We look forward to welcoming you to our team in Mosta, Malta!