Job Description:
Duties and Responsibilities
Guest Service: Greet guests professionally and provide prompt, courteous, and friendly service in the Bistro, at assigned restaurant stations, or other venues as directed.
Assistance with Wine & Events: Support the Head Sommelier with preparation, execution, and breakdown of wine tastings, seminars, and Vintage Room dinners.
Standards & Cleanliness: Maintain the highest standards of service and cleanliness in assigned areas in accordance with USPH / Shipboard Sanitation Program standards, including accurate record-keeping and log updates.
Equipment Care: Ensure proper cleaning, maintenance, and safe storage of all equipment in the Bistro and at assigned stations, complying with safety regulations.
Maintenance Reporting: Report any maintenance issues to the assigned supervisor and follow up on work orders until completion.
Training & Meetings: Attend all required meetings, training sessions, and other educational activities as scheduled.
Professional Conduct: Maintain a friendly, approachable, and professional demeanor at all times, even under pressure, applying the principles of .
Teamwork & Communication: Conduct oneself courteously and professionally in all interactions with guests and fellow team members, fostering a positive and collaborative work environment.