Job Description:
Key Responsibilities:
- Assist the Photo Manager in managing the daily operations of the onboard photography department
- Coordinate with the ships management team to ensure smooth operation and compliance with company policies and procedures onboard a cruise ship
- Train and supervise a team of photographers and photo sales associates
- Monitor and maintain inventory levels of photo products and supplies
- Ensure the accuracy and timely delivery of photo products to passengers
- Handle customer inquiries and complaints in a professional and timely manner
- Collaborate with the marketing team to promote photo products and services to passengers
- Conduct performance evaluations for staff members and provide feedback for improvement
- Assist in creating and implementing new strategies to increase revenue and improve customer satisfaction
- Maintain a safe and clean work environment for staff and passengers
- Adhere to all company policies and procedures, including safety and security protocols
Qualifications:
- Bachelors degree in photography, business, or a related field preferred
- Minimum of 2 years of experience in a supervisory role, preferably in the photography or hospitality industry
- Strong leadership and team management skills
- Excellent communication and customer service skills
- Proficient in Microsoft Office and photo editing software
- Ability to work in a fast-paced and dynamic environment
- Strong organizational and multitasking abilities
- Flexibility to work long hours and weekends as needed
- Must be able to pass a background check and obtain necessary travel documents