Job Description:
Assist the Expedition Manager in all aspects of planning and coordinating expedition cruises, including itinerary development, logistics, and guest services
- Collaborate with various departments, including operations, guest services, and marketing, to ensure a seamless and enjoyable experience for our guests
- Prepare and distribute detailed itineraries and other relevant information to guests and crew members
- Coordinate with local authorities and vendors to secure necessary permits and services for each expedition
- Assist with managing onboard activities and excursions, ensuring they are in line with company standards and guest expectations
- Monitor and maintain inventory of expedition equipment and supplies, ensuring they are properly stocked and in good condition
- Provide support to the Expedition Manager during the expedition, including handling guest inquiries and resolving any issues that may arise
- Assist with post-expedition evaluations and provide recommendations for improvement
- Stay up-to-date with industry trends and developments to continuously improve our expeditions and guest experience
Qualifications:
- Bachelor's degree in hospitality, tourism, or a related field
- 2+ years of experience in the cruise industry, preferably in expedition cruises
- Strong organizational and time-management skills
- Excellent communication and interpersonal abilities
- Ability to work well under pressure and in a fast-paced environment
- Proficient in Microsoft Office and other relevant software
- Ability to travel and work flexible hours, including weekends and holidays
Benefits:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Travel opportunities
- A supportive and dynamic work environment