Job Description:
Key Responsibilities:
- Greet guests upon arrival and provide a warm welcome in German
- Assist with luggage and escort guests to their cabins
- Provide personalized, attentive service to guests throughout their stay On Board Cruise Ship
- Anticipate and fulfill guests' needs and requests, ensuring a comfortable and enjoyable experience
- Serve meals and beverages in a professional and elegant manner
- Coordinate with other crew members to ensure seamless service delivery
- Maintain cleanliness and organization of guest areas, including cabins and common areas
- Assist with onboard events and activities, such as cocktail parties and excursions
- Handle guest inquiries and complaints promptly and professionally
- Follow all safety and security procedures on board
- Adhere to company standards and policies at all times
Qualifications and Skills:
- Fluent in German and English (verbal and written)
- Previous experience in a high-end hospitality or butler role
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to anticipate guests' needs
- Ability to work well under pressure and in a fast-paced environment
- Impeccable grooming and presentation
- Knowledge of luxury service standards and etiquette
- Flexibility to work long hours and on weekends and holidays
- Valid passport and ability to travel internationally