Job Description:
Responsibilities:
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Warmly greet and welcome passengers as they enter dining areas or lounges.
-
Manage seating and reservation arrangements based on guest preferences and availability.
-
Maintain waitlists and ensure smooth guest flow during busy meal times.
-
Communicate with wait staff and kitchen regarding seating, VIP guests, and special occasions.
-
Escort guests to their assigned tables or sections.
-
Provide accurate information about the days menus, special events, and ship services.
-
Handle guest complaints or concerns diplomatically and report issues to supervisors.
-
Maintain cleanliness and presentability of entrance areas.
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Assist with themed nights, special dining events, or captains dinners.
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Follow all safety and hygiene protocols OnBoard Cruise Ship
Requirements:
- High school diploma or equivalent.
- Previous experience in hospitality and fine dining.
- Training in customer service or hospitality a plus
Friendly, professional demeanor with excellent customer service skills.
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Strong interpersonal and communication abilities (English fluency required; other languages are a plus).
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Ability to stay calm under pressure, especially during high guest traffic.
-
Well-groomed and presentable appearance
-
Flexibility to work long hours, weekends, and public holidays on contract
.
Warmly greet and welcome passengers as they enter dining areas or lounges.
Manage seating and reservation arrangements based on guest preferences and availability.
Maintain waitlists and ensure smooth guest flow during busy meal times.
Communicate with wait staff and kitchen regarding seating, VIP guests, and special occasions.
Escort guests to their assigned tables or sections.
Provide accurate information about the days menus, special events, and ship services.
Handle guest complaints or concerns diplomatically and report issues to supervisors.
Maintain cleanliness and presentability of entrance areas.
Assist with themed nights, special dining events, or captains dinners.
Follow all safety and hygiene protocols OnBoard Cruise Ship
Friendly, professional demeanor with excellent customer service skills.
Strong interpersonal and communication abilities (English fluency required; other languages are a plus).
Ability to stay calm under pressure, especially during high guest traffic.
Well-groomed and presentable appearance
Flexibility to work long hours, weekends, and public holidays on contract
.