Job Description:
Key Responsibilities:
- Supervise and manage the daily operations of all bars, lounges, and other beverage outlets onboard the cruise ship
- Monitor inventory levels and order supplies as needed
- Train and develop beverage staff to ensure exceptional service standards are met
- Create and implement beverage menus and promotions
- Oversee the maintenance and cleanliness of all beverage equipment and facilities
- Ensure compliance with all health and safety regulations
- Handle any guest complaints or issues related to beverage service
- Collaborate with other departments, such as the kitchen and housekeeping, to ensure smooth operations and guest satisfaction
- Conduct regular inventory audits and report any discrepancies to management
- Monitor and control beverage costs to meet budget targets
- Assist in the recruitment and onboarding of new beverage staff
Qualifications:
- Minimum of 3 years of experience in a similar role, preferably in a cruise ship or luxury hotel setting
- Strong knowledge of beverage operations, including wines, spirits, and cocktails
- Excellent leadership and communication skills
- Ability to work well under pressure and in a fast-paced environment
- Strong attention to detail and organizational skills
- Knowledge of health and safety regulations and procedures
- Ability to work flexible hours, including evenings, weekends, and holidays
- Fluent in English, both written and verbal
- Degree or diploma in Hospitality Management or related field is an asset