Job Description:
Key Responsibilities:
- Greet guests and assist them in selecting menu items
- Take and process food and beverage orders
- Ensure all orders are delivered promptly and accurately
- Monitor guest satisfaction and address any concerns or issues
- Work closely with the kitchen team to ensure timely delivery of food
- Maintain a clean and organized dining area
- Assist in training and mentoring junior staff members
- Handle cash and credit card transactions accurately
- Follow all company policies and procedures, including safety and sanitation guidelines
- Collaborate with other departments to ensure a seamless guest experience
- Attend and participate in team meetings and trainings as required
Qualifications:
FLUENT IN GERMAN (Speaking & Reading)
- Previous experience as a senior waiter or in a similar role in a 4/5 star restaurant
- Excellent customer service and communication skills
- Strong knowledge of food and beverage service standards
- Ability to work in a fast-paced and dynamic environment
- Attention to detail and ability to multitask
- Team player with a positive attitude
- Knowledge of cash handling and credit card processing
- Willingness to travel and working on weekends
- Must be able to pass a pre-employment medical examination and background check to work in a cruise ship