Job Description:

  • Pro-active approach to problem solving;
  • Treats crew members as the internal customer
  • Ultimately Responsible for all operations within the Crew Office.
  • Supervise, train and guide Second Purser Crew and Crew Administrator.
  • Audit Crew Administrator and Second Purser Crew floats.
  • Responsible for ships clearance for all crew related matters.
  • Arrange visas with port agents for crew sign offs.
  • Attend ship's clearance taking care of all crew related issues with agents and authorities.
  • Arrange transportation and hotel for sign off crew members with port agent.
  • Crew departure tasks with exception of sending / distribution of crew manifests & movement.
  • Sign on crew members.
  • Ensure all Sign on procedures are completed correctly after sign on.
  • Ensure all Sign off procedures are completed correctly after sign off.
  • Schedule and lead the sign off briefing.
  • Escort crew through the terminal in US ports.
  • Assist crew with payroll queries during crew office hours.
  • Process all FOB requests, ensuring correct criteria etc.
  • Authorize passports to crew with Department head's authority.
  • Vacation schedule send out, collate comments, requests etc. and communicate with shore side HR.
  • Crew Cabin Assignments.
  • OCI Uniform requisitions for replacement uniforms and ensure all parameters are met etc.
  • Ultimately responsible for the Entire Payroll process.
  • Activate crew payroll contracts in MXP.
  • Review expense Reports prepared by Second Purser Crew prior to requesting Chief Purser signature.
  • Verify US taxes have been deducted for all US residents on payroll by comparing to MXP tax report for those with SS #s.
  • Double check Crew sign off dates to payroll ending dates and ensure the sign off pay calculation is correct.
  • All bank wires set up, approval and balancing mid and eom reports in MXP.
  • All Administration in Travel Ex website for mid month wires.
  • Run & Balance all Mid and EOM reports.
  • Check the balance of Payroll Journal Entry to Additions & Deductions Sheet.
  • Double check the 12 months contract paid onboard in the current month.
  • Balance cash advance to actual cash after sign offs, Mid and EOM cash advances.
  • Prepare EOM payroll package and obtain Chief Purser signature.
  • Ensure all payroll packages are retained / destroyed in accordance with the retention policy
  • Facilitates the training of new Crew Pursers;
  • Train and support Second Purser Crew and Crew Administrator
  • Will participate in crew and passenger safety drills according to instructions from ship's command;
  • Comply with company safety and pollution prevention regulations;


Working Place:

Miami, FL, United States