Job Description:
- Supervise and train a team of stewards to ensure they are providing the highest level of service and maintaining cleanliness standards
- Monitor and maintain inventory of cleaning supplies and equipment
- Conduct regular inspections to ensure all areas of the ship are clean and well-maintained
- Coordinate with other departments to ensure timely and efficient delivery of supplies and equipment
- Develop and implement cleaning schedules and procedures to ensure all areas of the ship are cleaned regularly and thoroughly
- Handle and resolve any guest complaints or issues related to cleanliness
- Conduct performance evaluations and provide feedback to stewards
- Ensure compliance with all health and safety regulations and standards
- Assist in budget planning and cost control measures for the stewarding department
- Train new hires and provide ongoing training and development for current stewards
- Perform any other duties as assigned by the Stewarding Manager.
Requirements:
- Minimum of 2 years experience in a supervisory role, preferably in a hospitality or cruise industry setting
- Strong leadership and communication skills
- Excellent organizational and time-management abilities
- Knowledge of cleaning procedures and equipment
- Ability to work well under pressure and in a fast-paced environment
- Flexibility to work long hours and weekends as needed
- Fluent in English, both written and verbal
- Must be able to pass a background check and obtain necessary certifications.