Job Description:
Position: Bar Waiter/ess
Key Responsibilities :
- Provide a smooth and efficient bar / wine service within an allocated area.
- Serve passengers and/or crew members and provide a professional bar service, enhancing the passenger /crew experience, fully adhering to company service standards.
- Serve drinks to passengers / crew complying fully with the Responsible Service of Alcohol policies and procedures, including informing the Bar Supervisor / Bar Services Manager when a passenger has consumed excessive alcohol.
- Actively generate bar cash profit by promoting set campaigns, increasing cash profit generating opportunities and working to exceed targets.
- Correctly enter passengers billing into the relevant system in a timely manner.
- Assist with controlling bar budget costs by ensuring that all products, equipment and cleaning materials are used in a cost effective and efficient manner.
- Follow all working and cleaning routines and rotas and ensure the appearance and condition of all items including glasses, equipment and bottles meet the required standards.
- Keep the outlet neat and tidy at all times.
- Set up and clear down the area prior to and after service periods.
- Use and maintain all bar equipment correctly, reporting any repairs required promptly.
- Carry out duties at outside catering events as and when required.
- Meet and greet the passengers and assist with baggage services on embarkation / disembarkation days, safely moving passenger luggage.