Job Description:
Responsibilities:
- Develop and maintain an extensive wine list that complements our onboard dining options and meets the preferences of our guests onboard a cruise ship
- Source and purchase wines from reputable suppliers, ensuring quality and value for money
- Train and manage a team of sommeliers, providing guidance and support to ensure exceptional wine service for our guests
- Conduct wine tastings and educational sessions for guests and crew members
- Create and update wine menus and provide recommendations to guests based on their preferences and budget
- Oversee wine inventory and ordering, ensuring adequate stock levels and proper storage
- Work closely with the culinary team to ensure wine pairings are well-matched with menu offerings
- Collaborate with the onboard events team to plan and execute special wine events and tastings
- Maintain knowledge of current wine trends and industry developments, and make recommendations for updates to the wine program as needed
- Uphold high standards of customer service and professionalism at all times
- Adhere to all company policies and procedures, as well as local and international regulations relating to alcohol service
Requirements:
- Minimum of 5 years of experience as a sommelier, with at least 2 years in a leadership or supervisory role
- Extensive knowledge of wine regions, varietals, and vintages
- Strong communication and interpersonal skills, with the ability to train and manage a team effectively
- Excellent customer service skills and a passion for providing exceptional guest experiences
- Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously
- Proficiency in wine service techniques and proper storage and handling procedures
- Strong organizational and time-management skills
- Flexibility to work evenings, weekends, and holidays as needed
- Certification from a recognized sommelier program preferred, but not required