Job Description:
- Plan, organize, and lead all onboard activities and shore excursions
- Ensure the safety of all guests during activities and excursions
- Manage and supervise a team of onboard activity staff
- Provide informative and engaging presentations and lectures about the destinations and activities
- Create and maintain a positive and fun atmosphere onboard for guests
- Handle any guest concerns or complaints in a professional and timely manner
- Maintain inventory and equipment for all activities and excursions
- Collaborate with other departments to ensure a smooth and seamless guest experience
- Adhere to all company policies and procedures, including safety protocols and environmental regulations
- Continuously seek opportunities to enhance the guest experience and improve operations
Requirements:
- Minimum of 3 years experience as an Expedition Leader or Cruise Director
- Knowledge and experience in leading a variety of activities and excursions, such as hiking, snorkeling, and cultural tours
- Excellent communication and leadership skills
- Strong organizational and time management abilities
- Ability to work in a fast-paced and dynamic environment
- Fluent in English, additional languages are a plus
- First Aid and CPR certification preferred
- Bachelor's degree in Hospitality, Tourism, or related field is a plus