Job Description:
- Oversee the daily operations of the laundry department, including scheduling and delegating tasks to laundry staff.
- Ensure that all laundry services are delivered to the highest standards, in line with company policies and procedures.
- Monitor and maintain inventory levels of laundry supplies and equipment, and place orders as needed.
- Train and supervise laundry staff, providing guidance and support to ensure their performance meets company standards.
- Conduct regular inspections of laundry facilities and equipment to identify any maintenance or repair needs.
- Maintain a clean and organized laundry area, adhering to health and safety guidelines at all times.
- Create and maintain laundry schedules for crew members, ensuring that all laundry is returned to them in a timely manner.
- Handle and resolve any guest complaints or issues related to laundry services.
- Keep accurate records of laundry services, including inventory, expenses, and revenue.
- Collaborate with other departments, such as Housekeeping and Food and Beverage, to ensure a seamless guest experience.
Qualifications:
- High school diploma or equivalent.
- Previous experience in a supervisory role in a laundry or housekeeping department.
- Knowledge of laundry equipment and products.
- Excellent organizational and time management skills.
- Strong leadership and communication skills.
- Ability to work well under pressure and handle multiple tasks simultaneously.
- Flexibility to work evenings, weekends, and holidays as needed.
- Familiarity with health and safety regulations.
- Must be able to pass a background check and drug test.