Client Success Managers

Join a fast-growing, venture-backed B2B fintech startup as a Client Success Manager and play a key role in helping founders navigate company wind-downs with clarity and confidence. This is a hands-on, high-impact role where success is measured by speed, accuracy, and client trust—not sales quotas.

What You'll Do:

• Manage a portfolio of clients through the full wind-down lifecycle
• Serve as the first point of contact via phone, email, and ticketing systems
• Execute operational tasks like regulatory filings, asset transfers, and capital distributions
• Guide clients step-by-step through complex processes with empathy and precision
• Collaborate cross-functionally to improve workflows and client experience

What We're Looking For:

• 2–6 years in client success, operations, project management, or support
• Highly organized with strong attention to detail
• Confident communicator who thrives in fast-paced, ambiguous environments
• Ability to manage multiple deadlines and complex projects
• Startup experience preferred

Why Join:

• Be an early team member in a scaling company
• Real ownership and impact from day one
• Clear path to senior and leadership roles

If you're driven, detail-oriented, and motivated to help founders through critical transitions, we want to hear from you.