Data Center (Facilities) Support Engineer

Job Responsibilities:

• Conduct regular patrols and inspections of the power supply and HVAC systems within the data center
• Perform scheduled preventative maintenance tasks to ensure the optimal functioning of the data center infrastructure
• Perform remote hands services include tasks such as securing cabling, checking port numbers, observing, or reporting indicators on equipment, rudimentary observation of the environment, and server reboots
• Respond and deal with emergency events in daily operation
• Manage and oversee the Building Management System (BMS), promptly addressing and responding to any generated alerts
• Ability to respond to issues and provide timely update, and escalation
• Handle routine alarms and faults of power supply and distribution devices and HVAC systems
• Maintain & update the relevant operation records, maintenance records, accident handling records and shift handover records
• Maintain the environment cleanliness and temperature and humidity
• Manage the safety appliances and instrumentation tools
• Provide escort to visitors/ technicians to the Data Center room and witness the works that been carried out in the Data Center room
• Have experience with supporting Data Centre related change and incident tickets
• Adept with coordinating with multiparty stakeholders
• Ensure all the compliance of all regulatory laws and company guidelines are met

Requirements:

• Min of 2 years working experience in Data Center operations/ Data Center facilities maintenance
• Diploma or Degree in Computer science, IT systems, Electrical Engineering or any related field
• Good understanding and hands-on experience on daily Data Center operations
• Good level of understanding of Data Centre ecosystem e.g. power, cooling, temperature, humidity, fire prevention etc.
• Good level of experience in Capacity review e.g. rack assignment for equipment onboarding
• Good level of experience in Physical Security operations (e.g Keys and access cards management, and Physical Access)
• Good level of experience in Rack and Stack
• Good understanding and knowledge in data cabling, i.e. structured cabling, and patching is added advantage
• Have experience with inventory management. i.e. Nlyte is added advantage
• Proficient in Microsoft Office (Excel, Word and PowerPoint)
• Proficiency in English for communication with business partners
• Proficiency in local languages is added advantage
• Able to work rotating shifts, including weekends and public holidays

Schedule:

• Rotational shift
• Weekend jobs