Job Openings
Hotel Porter / Bellboy
About the job Hotel Porter / Bellboy
Job Specification:
- Greet and welcome all hotel guests incoming, checked-in, departing, and external visitors.
- Guide new guests to the reception for check-in, offer and serve a welcome drink to the guests checking in.
- Provide all guests with information about hotel services and the surrounding area, escort guests to their rooms.
- Upon guest arrival, carefully load luggage from the car onto the trolley, transport the luggage to the guests room (according to the receptionist's instructions).
- Upon guest departure, carefully load luggage onto the trolley, transport the luggage to the guest's car.
- Maintain cleanliness and order in the reception area and hotel entrance area, regularly empty and clean the ashtray in front of the entrance doors, take out the trash from the reception, and check the cleanliness of the children's corner.
- Polish and clean luggage trolleys and gold stands used for notices.
- Take care of the welcome drink station refill clean glasses, remove dirty glasses.
- Ensure trays, ice buckets with ice for the welcome drink, and ensure sufficient supplies of the welcome drink.
- Answer phone calls and take messages in the absence or when the receptionist and GRM are busy.
- Park guests' cars in the outdoor parking lot and garage, register car keys at the reception, write down car owners on parking cards.
- Coordinate the hotel's external parking lot and guide guests who need to park their vehicles correctly.
- Communicate with all reception staff, pass on important information to the receptionist and GRM.
- Drive guests using the hotel car as needed and instructed by the direct supervisor.
Candidate Requirement
- Man 25-35 years old
- Perfect English
- Communicative, responsible, careful, courteous type
- Good health and physical condition
- Minimum 3 years of experience