Property Manager Jr

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Property Manager (Jr–Mid Level)

Be the main point of contact for tenants and property owners — answering calls, handling requests, and coordinating repairs for a growing property portfolio.

Part-Time Full-Time · Fluent Spanish / English · Jr - Mid Level · Customer Service

About the Role

We're looking for a Property Manager, junior to mid level, to join our team. The role starts as part-time for a trial period, with a real path to move into a full-time position based on performance. The selected person will be the main point of contact for tenants — answering phone calls, receiving requests, and coordinating repairs across the properties in their care — always delivering warm, professional customer service.

A Customer-Service-First Role

Tenants need to feel there's someone reliable on the other end of the phone. This role is about listening well, coordinating quickly with vendors, and keeping every tenant informed until their request is resolved.

How You'll Work

Schedule: Part-Time (initial)
Growth Path: Full-Time
Languages: Spanish / English

Key Responsibilities

Answering Calls — Answer phone calls from tenants and property owners in a professional, friendly, and timely manner.

Receiving Requests — Receive and log tenant requests, following up until they're fully resolved.

Coordinating Repairs — Coordinate repairs and maintenance with vendors, ensuring appropriate response times.

Customer Service — Deliver a warm, solution-oriented experience in every interaction with tenants and owners.

Written Communication — Draft emails, messages, and follow-up notes with good grammar and a professional tone.

Bilingual Communication — Communicate fluently in both Spanish and English, verbally and in writing.

Tools You'll Use

Required: Phone / Calling System — comfortable handling phone lines and basic call center systems.

Required: Email & Office Tools — Gmail/Outlook, Google Workspace, or Office for daily communication and documentation.

Required: Coordination Tools — Slack, WhatsApp Business, or similar platforms to coordinate with vendors.

Nice to have: Property Management Software — prior experience with AppFolio, Buildium, Yardi, RentManager, or similar.

Nice to have: CRM — familiarity with CRM platforms for tracking tenants and properties.

Nice to have: Ticketing Tools — experience managing maintenance requests through ticketing systems.

Requirements

Prior experience in customer service (junior to mid level) — Required
Fluent Spanish and English, spoken and written — Required
Strong writing and verbal communication skills — Required
Available to start in a part-time schedule — Required
Strong organizational skills to manage multiple requests at once — Required
Proactive attitude and focused on solving problems — Required
Prior experience with property management software — Nice to have
Prior experience coordinating vendors or contractors — Nice to have

You're the Right Fit If You Are

A strong communicator: You express yourself clearly and warmly in both Spanish and English, over the phone and in writing.

Service-oriented: You enjoy helping people and look to resolve each request with empathy and speed.

Organized: You can manage multiple tenant requests and repair coordinations at once without losing track.

Adaptable: You're ready to start part-time and grow into a full-time role as you show results.

Tech-curious: You're comfortable learning new tools and software, even without prior property management experience.

Ready to be the voice that gives our tenants peace of mind?

Apply through Committed Staff — we'll guide you through every step of the process.