Job Description: DataTill General Manager (HeroTel OSS/BSS system) We are looking for a highly talented software development manager to join our Systems team in Stellenbosch. Division: Operations Systems Reports to: National Manager - Systems Key Performance Areas and Responsibilities: • Team management a. Manage the DataTill product & software development team b. Continue improving internal processes and ensure employees work as a cohesive unit. c. Manage all aspects of the business’s day to day functions including but not limited to administration, accounting, HR, sales and marketing as well as reporting. • Stakeholder / customer management a. Engage with all stakeholders on their requirements and manage their expectations. b. Resolve application issues and bugs in a timeous manner, whilst keeping customers informed. • Product architecture and lifecycle management a. Work with the National Systems Manager to understand the overall System environment, all related systems and producing the most appropriate architecture for DataTill. b. Maintain and expand the product as directed by the business strategy. • Overall responsibility for product quality and performance a. Provide an acceptable level of application support services to the customer base. b. Provide an acceptable level of system availability and performance levels to the business. • Reporting & Administration a. Produce various operational performance reports at regular intervals. b. Work with the National Systems Manager on development budget requirements. Requirements: • A formal IT or relevant business qualification is required • At least 8 years’ experience in a similar role including but not limited to the following minimum requirements: o 5 years’ experience in managing software development and its implementation and support. o 3 years’ experience in a senior leadership and management position. • At least 5 years of demonstrable hands on development experience using the following technologies: o LAMP (Linux, Apache, MySQL) stack o PHP, including CodeIgniter, Laravel or similar framework o HTML, CSS & visual frameworks like bootstrap o SQL databases, including performance tuning of SQL queries and database instances. • Experience managing large transaction volumes and processing of large data sets. • Strong knowledge of building & designing IT systems. • Knowledge of GitHub, Bitbucket or similar source control systems. • Knowledge of various payment platforms. • Knowledge of ISP systems and industry a bonus. • Knowledge of Radius a strong advantage. Competencies: • Excellent verbal and written communication skills. • Strong understanding of financial management. • Ability to plan and manage a company’s performance. • Manage operations and processes within budget. • Ability to enforce and maintain high standards, even under pressure. • General and senior management capabilities. • High level of attention to detail. • Demonstrable problem-solving skills. • Strong listening & multi-tasking skills. • Strong project management skills. • Ability to resolve conflict.