Business Performance Analyst
Job Description:
Job Description
Position
Business Performance Analyst
Reports To
Group Sales & Marketing Director
Job Description
The key responsibility of the Business Performance Analyst will be to support the Sales, Marketing and Product leadership teams in taking key decisions to improve the performance of the business. This will be done through the collection, analysis, and recommendation and reporting of sales and marketing related data. The Business Performance Analyst will create both standardized and custom reports as and when required to support business operations. In addition to this, scenario analysis, trend analysis and recommendations are required. Business case development in conjunction with relevant business units, and other commercial business evaluation and improvements will be required.
Candidate Profile
Strong communication skills (written and verbal)
Detail oriented with strength in high-level data analysis
Advanced knowledge and use of Microsoft Excel or related modeling software is an absolute must
The use of Microsoft PowerPoint is required to present findings and recommendations
Comfortable in a fast-paced, ever-changing environment
Good group presentation skills and ability to convey complex information to a broad audience
Strong interpersonal skills with the ability to build and maintain professional relationships
Enjoys working independently as well as within a team environment
Ability to coordinate and manage simultaneous data analysis requests
Minimum Qualifications
and Experiences
Matric / Grade 12
Bachelor’s degree (Preferred) or Gen Man 5 (Qualification)
5+ years of experience as an analyst or similar position preferred
Accounting/Finance experience preferred
Familiarity with sales and marketing reporting
Familiarity with business case development is required.
Expert capability in MS Excel
Job Responsibilities
Collect, analyze, evaluate, design, and report sales and product performance data to increase sales productivity
Manage sales agent commission, incentive calculation and payment process
Use sales records for identification and evaluation of sales and product performance with consideration towards sales, collections, cancellations and lapses, customer satisfaction, and claims quotas
Spec new reports and dashboards
Provide Sales and Product direction regarding patterns, trends, and market analysis to drive business decisions and new product development
Work with sales and product teams to incorporate forecasts into daily/weekly/monthly reports – trend analysis
Monitor; extract and transform sales, agent and product performance data into dashboard report structure
Develop business cases for new products in conjunction with the Product Development Department
Manage large departmental budgets from the budgeting process as well as monthly review and reconciliation with Group Finance
Work with the Product and Finance departments to calculate, evaluate and implement product price increases. -- With this goes scenario planning on the impact a price increase will have on lapse rates as well as new product sales
Calculate and manage campaign profitability in conjunction with Group Finance
Initiate and drive continuous improvement of all performance reporting in order to better manage the business.
Develop Sales targets and budgets in conjunction with Sales and Product Managers
Generate ad hoc reporting for Sales, Marketing, Finance, Accounting, and Product Management
Working Hours
Mon to Fri: 8.00am to 17h00pm or as per business requirements
Job Types: Full-time, Permanent
Salary: R45,000.00 to R50,000.00 /month
Required Skills:
Business Case Sales Targets Business Operations Forecasts Claims Reconciliation Customer Satisfaction Presentation Skills Continuous Improvement Business Requirements Market Analysis Collection Communication Budgeting Satisfaction PowerPoint Budgets Microsoft PowerPoint Analysis Excel Accounting Product Development Sales Operations Product Management Finance Data Analysis Leadership Microsoft Excel Marketing Management