Regional Customer Success Manager Leader

Job Description:

Require an enthusiastic and a talented person who thrives in enterprise software sales and can:

• Be the Single Point of Contact for Customer Success in respective region in Indonesia, Malaysia, Singapore and manage relationships with senior leadership of customers
• Grow base customer revenue and create net new opportunities.
• Conceptualize and implement strategies with a view to expand existing relationships for company products / services.
• Work with company Solution Architects to fine tune and present solutions to customers
• Ensure Time bound Revenue book and collection of receivables.
• Grow and build CSM team in the region as may be required from time to time.

Skills & Experience

An enthusiastic and talented person who thrives in enterprise sales and can:

• Align with customers and company to create a joint vision of the future
• Empathy with customer.
• Be consistent and detail oriented
• University Degree with a minimum of 10-15 years in CSM (Customer Success)
• Retail Software experience
• Creativity in solving complex problems.
• Is an outgoing person and team player who enjoys working in a team environment

Work Setup:

• Work shift: Dayshift
  
• Setup: Hybrid - Depending on clients requirement, must be willing to do client visits)
• Location: This role is open to candidates from Indonesia or Malaysia. Must be willing to travel, as this position will involve extensive travel.

By Applying, you give consent to collect, store, and/or process personal and/or sensitive information for the purpose of recruitment and employment may it be internal to Cobden & Carter International and/or to its clients. Kindly visit and read our Consent Form for us to process your application