IT Business Analyst

About the Client

The client is a market-leading Content and Data Technology company that delivers advanced data services, subject matter expertise, and technology solutions across various industries. Its core focus areas include Data Analytics & AI Solutions, AI-Powered Operations, and Education & Learning.

Specializing in solutions for sectors such as finance, insurance, legal, real estate, life sciences, and logistics, the client also remains a top provider of content services to research and education publishers. Leveraging a global presence across 30+ countries, its operations span India, the Philippines, the U.S., Nicaragua, Vietnam, the U.K., and a headquarters in Singapore.

The client's data solutions integrate AI technology and human expertise to build data assets that power their customers products and workflows. Their role as a future-ready analytics and AI partner includes helping enterprises scale their internal data capabilities.

Role Summary: Senior Business Analyst

The Senior Business Analyst serves as the bridge between business functions and the Business Applications Group, playing a critical role in converting business needs into functional and technical deliverables. This role includes leading business analysts, ensuring end-to-end requirement gathering, and aligning technology solutions with business strategy.

Key Responsibilities

Productivity & Quality

• Document detailed and traceable business requirements aligned with project goals.

• Facilitate seamless handover to engineering teams for design and development phases.

• Gather and validate functional and non-functional requirements in collaboration with business stakeholders.

Collaboration

• Lead scope definition and prioritization of business needs with platform and business teams.

• Conduct knowledge-sharing sessions, peer reviews, and mentorship for junior team members.

• Serve as a point of contact for stakeholder communication and alignment on application functionality.

Leadership

• Act as a functional lead for key business applications, guiding technical and business analyst teams.

• Mentor junior analysts through coaching, onboarding, and continuous development.

• Remain up to date with the latest technologies and practices relevant to application development.

Compliance

• Complete all required compliance training and certifications as applicable.

• Guide the team in adhering to compliance, security, and operational responsibilities.

Shift: Mid Shift
Set-up: Hybrid / BGC

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International and/or to its clients