Microsoft Dynamics 365 CRM Solutions Architect (Manager/Senior Manager)

Responsibilities:

• Lead the design and architecture of Microsoft Dynamics 365 CE solutions, considering client needs, best practices, and technical feasibility.
• Collaborate with business analysts and functional consultants to understand client business processes and translate them into technical specifications.
• Design and implement integrations with other Microsoft applications and third-party systems using Azure Logic Apps and Azure Functions.
• Develop and document complex workflows and business process automation using Power Automate.
• Select, configure, and customize Dynamics 365 CE features and functionalities to meet specific client requirements.
• Leverage Power Platform components like Power Apps and Power BI to extend and enhance Dynamics 365 CE functionality.
• Ensure solutions adhere to security best practices and data governance policies.
• Conduct technical solution reviews and provide guidance to ensure project success.
• Stay up-to-date with the latest advancements in Microsoft Dynamics 365 CE, Power Platform, and related technologies.
• Participate in pre-sales activities, developing solution proposals and presenting technical capabilities to potential clients.
• Mentor and guide technical team members, fostering knowledge sharing and skill development.

Qualifications:

• Bachelors degree in information technology, Computer Science, or a related field.
• A minimum of 7 years of experience in designing and implementing complex Microsoft Dynamics 365 CE solutions.
• Proven experience as a technical architect or lead consultant in CRM projects.
• In-depth knowledge of Microsoft Dynamics 365 CE architecture, functionalities, and configuration options.
• Expertise in developing and implementing customizations and extensions using the Dynamics 365 platform and Power Platform.
• Strong understanding of cloud computing concepts and security best practices.
• Experience working with Azure Logic Apps and Azure Functions for system integrations.
• Proven experience with Power Automate for workflow automation.
• Familiarity with Power Apps and Power BI for building custom applications and dashboards.
• Minimum of one Microsoft Dynamics 365 CE certification (e.g., MB-200 Dynamics 365 for Sales) and additional certifications in Power Platform (Power Automate, Power Apps, Power BI) are highly desirable