Benefits Administrator (Global)

Benefits Administrator (Global)

• Address and resolve U.S. benefits-related concerns using established guidelines, ensuring cases are handled efficiently.

• Manage and oversee daily benefits processing and case resolution for both U.S. and U.K. (London) employees, including enrollments, health insurance policies, wellness programs, claims, reimbursements, eligibility, and savings/investment plans.

• Verify that all benefits invoices and premium billings align with employee eligibility and vendor agreements before submitting them to Payroll for timely payment.

• Prepare U.S. payroll deduction reports, ensuring accuracy in benefits deductions and retroactive adjustments for all employees before each payroll cycle.

• Identify U.S. and non-U.S. employees/partners eligible for the International Health Insurance Plan (IHIP) and send enrollment notifications detailing coverage, premium costs, and enrollment procedures.

• Generate and reconcile U.S. pension reports against payroll records, flagging any discrepancies or audit findings to the Retirement Benefits Manager and Payroll.

• Prepare local billing reports, incorporating firm premiums, employee contributions, firm subsidies, and enrollments for LTD and life insurance.

• Generate and manage ad-hoc reports using Benefits Portals, PeopleSoft, and ServiceNow to provide accurate data upon request.

• Complete assigned cases with accuracy and efficiency.

• Maintain confidentiality and ensure records are managed in compliance with HIPAA regulations.

Qualifications

• Excellent English communication skills both verbal and written
• Minimum 1year experience in US, global benefits, and/or local benefits administration (Life/health insurance, pension etc)
• Bachelors degree or Completed 2 years in college
• Customer Service oriented
• Proficient in MS Excel
• Experience in Billing, invoicing, reconciliation (a plus)
• Experience in Tools/systems - Benefex, WorkDay, PeopleSoft (a plus)

Location: Makati

Schedule: Shifting schedule (24/5 support)

Work setup: Hybrid (2 days onsite but will become 3days by June2025)

By Applying, you give consent to collect, store, and/or process personal and/or sensitive information for the purpose of recruitment and employment may it be internal to Cobden & Carter International and/or to its clients.