Application Support (Mid-Senior)

Application Support (Mid- Senior)

The Application Support role involves providing technical assistance and troubleshooting for software applications, ensuring they function smoothly for end-users. This position requires a strong understanding of application functionality, effective problem-solving skills, and the ability to communicate technical information clearly to both technical and non-technical stakeholders.

Responsibilities:

• Lead smooth and quality-assured transition of application features from development to
  production environments
• Drive continuous improvement initiatives and optimization of business application service
  operations
• Lead the development of the Operations Enablement service catalogue to further improve
  service delivery
• Run/Lead small to mid-sized projects related to operations

Qualifications:

• Degree in technology, software engineering or related quantitative field
• At least 5 years of experience in a similar role, preferably in technology and/or financial
  industry
• Strong proficiency in SQL and Java
• Proficient in relational databases (SQL Server/PostgresDB)
• Experience in cloud services such as AWS (certification is a plus)
• Experience with incident and problem management
• Experience in programming languages is a must-have
• Proficiency with collaboration and project tools like Jira, Confluence
• Good understanding or have gained experience on at least one common Enterprise Agile
  Framework (certification is a plus)
• Proven ability to balance and prioritize multiple operations/projects at a time, while
  maintaining sharp attention to detail
• Knowledge about private markets would be an advantage

Location: BGC, Taguig

Setup: Hybrid, Night Shift

By Applying, you give consent to collect, store, and/or process personal and/or sensitive information for the purpose of recruitment and employment may it be internal to Cobden & Carter International and/or to its clients.