Clinic Operations Director

Key responsibilities:

Clinical Operations:

• Oversee day-to-day operations of the main clinic and mobile clinics, ensuring all clinical services meet high standards of care and patient satisfaction.
• Develop and implement operational policies and procedures to enhance efficiency and effectiveness.

Project Management:

• Lead and manage clinical projects from inception to completion.
• Develop project plans, timelines, and budgets, ensuring projects are delivered on time and within scope.

Quality Assurance:

• Develop and implement quality assurance programs to ensure compliance with healthcare standards and regulations.
• Conduct regular quality audits and address any non-compliance issues.
• Implement continuous improvement initiatives to enhance service quality and patient outcomes.

IT Operations:

• Oversee the IT infrastructure supporting clinical operations, and ensure the integration and effective use of clinical information systems and electronic health records (EHR).
• Coordinate with IT teams to address any technical issues impacting clinical operations.

Leadership and Management:

• Lead, mentor, and develop a team of clinical and operational staff, and foster a culture of excellence, collaboration, and continuous improvement.
• Develop and manage departmental budgets, ensuring financial sustainability and cost-effectiveness.

Strategic Planning:

• Contribute to the strategic planning process, aligning clinical operations with the company's goals and objectives.
• Identify opportunities for growth and expansion of clinical services.
• Stay abreast of industry trends, best practices, and regulatory changes to ensure the company remains competitive and compliant.

Other Functions

• Perform such other tasks and duties that may be assigned in accordance with the needs of the Company.

Qualifications:

• Bachelors degree in Healthcare Administration, Nursing, Public Health, Business Administration, or a related field; a Masters degree is an advantage.
• Minimum of 5 years of experience in healthcare operations, project management, or a similar leadership role.
• Preferably with experience in clinic or hospital operations, mobile healthcare services, or outpatient care settings.
• Strong understanding of clinical workflows, patient care standards, and healthcare regulations.
• Proven experience in project management, including planning, execution, and budget oversight.
• Knowledgeable in quality assurance programs and healthcare compliance (DOH, PhilHealth, etc.).
• Familiarity with healthcare IT systems, particularly electronic health records (EHR), and ability to work with IT teams for system support and improvements.
• Excellent leadership and team management skills, with the ability to build and mentor cross-functional teams.
• Strong analytical, organizational, and decision-making skills.
• Effective communicator with experience engaging multiple stakeholders and managing change.
• Willing to work in Mandaue City, Cebu.

Job Type: Full-time

Hybrid 3x onsite (MWTh) remained are WFH core hours 10am to 3pm
Not strictly 8 hours/day; output-focused.