(Order-to-Cash) Accounts Receivable & Cash Management Specialist

The role plays a key part in supporting Global Treasury initiatives by enabling effective cash flow management, optimizing liquidity, and strengthening connectivity between O2C operations and Treasury functions. It aims to deliver stable, high-quality services that meet Service Level Agreement (SLA) requirements and contribute to the overall financial efficiency and control framework of the organization.

a) Support the implementation of new and global Treasury initiatives and projects, including but not limited to AR Securitization, Supply Chain Financing, and Bank Charges Report Automation

b) Act as the primary point of contact for O2C team across other pillars and functions in support of Treasury-related initiatives and cross-functional alignment

c) Undergo training and ensure the stabilization of new processes related to Treasury projects, driving smooth transition and operational readiness

d) Ticket Resolution - includes daily and month-end deliverables (bank statement processing, transactional matching, journal posting, clearing and reconciliation including period-end tasks and reporting)

e) Collaborate on issue resolution

f) Expert advice on processes

g) Support with SAP testings and perform J-SOX controls as required

h) Collaborate on issue resolution (root cause analysis, corrective and mitigation plans)

i) Training of new joiners

j) Support with SAP testings and perform J-SOX controls as required

k) Contribute to stabilize, simplify and improve processes

Qualifications:

- 3 to 5 years related business experience with a company of a similar size
- Treasury and Cash & Banking
- Proficient SAP/SAP HANA
- Bank & GL Reconciliation
- Strong analytical, problem-solving, and stakeholder management skills
- Exceptional written and oral communication skills
- Strong knowledge of Microsoft Excel
- Accounts Receivable
- Attention to detail and ability to manage multiple priorities under deadlines

Daily tasks:

- Process MyRequest templates into SAP.

- Return/clarify with initiator any missing or incorrect information provided in the request and process MyRequests for AR 3rd Party:

(a) Incoming Receipts

(b) AR Clearings

(c) Create Sundry Invoices and Credit Notes

(d) Check customer payment proposal reports

(e) Bad Debts Write-off

(f) Bank Upload and Posting

(g) Bank and Open Item Clearings

(h) Perform Adjustments

(i) Journal Entries

(j) Reconciliation

- Handle ad-hoc query resolution.

Monthly tasks:

- Ensure all received documents are validated and processed in accordance with month end closing timelines.

- Ensure all activities related to month end closing are performed and completed in accordance with month end closing timelines.

Control and Compliance

Compliance to policies & procedures: Ensure compliance to Global Operating Guidelines, policies and procedures. This is achieved by adhering to Corporate policies and procedures, GBS procedures and internal guidelines; and also ensuring that Entities adhere to Corporate and GBS policies and procedures.

JSOX: Responsible for executing and evidencing any JSOX controls where the AR Specialist is identified as the control owner in the JSOX GRM, ensuring compliance to these controls and they are executed timely and in full compliance with JSOX GRM to meet internal/external audit standards.

Analytical, Reporting and Process Improvement

Analytical and Reporting: Responsible to prepare routine reports and analysis that are high quality, accurate and timely. To prepare additional reports at the request of the Team Lead, where required.

Process improvements: Continuously review current processes and also monitor performance based on KPI/performance metrics being reported on monthly basis in order to identify and discuss with Team Lead on the potential areas for improvements.

Support to Team, Other Process Teams and Projects

Provide support: To provide assistance and support to the Team Lead to ensure that the objectives and targets of the team are met. To support other AR Specialists within the team so as to achieve high level of teamwork during document processing and resolving AR related issues. Where required, to participate and provide support in cross functional activities within the GBS, Corporate and GBS projects and initiatives.

Support to Entities

Provide support: Demonstrate commitment to achieve service excellence and be customer focused; and ensure timely communication and resolution of queries/issues. Provide good support to Entities by developing knowledge of the entity's business and operational needs and provide expert advise/solution on AR related matters.

- Assist with various tasks and projects as they arise and upon manager's request.

Work Setup:

Shift: Dayshift/Night Shift
Setup: Hybrid
Location: Mckinley, Taguig

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