Billing Supervisor

Key Responsibilities:

-Oversee daily billing operations and manage team workflow efficiently
-Monitor shared mailbox and ensure timely task allocation
-Coordinate process updates, documentation, and operational improvements
-Handle billing concerns and serve as the first point of escalation for issues
-Prepare reports, support planning initiatives, and drive team productivity
-Collaborate with stakeholders and support project implementation

Team Management:

-Assist in hiring, onboarding, and training team members
-Monitor team performance, provide coaching, and support employee development
-Promote a collaborative and productive work environment
-Manage attendance, team concerns, and basic HR-related matters
-Encourage continuous learning and participation in company initiative

Qualifications

Bachelor's degree in Accounting, Finance, Business, or related courses
With 1-3 years of experience leading a team, project, or initiative
Solid background in billing operations or billing processes
Familiarity with financial systems/software, Elite 3E required
Comfortable coordinating with stakeholders and leadership teams
Good organizational and project management skills
Experience in e-billing or legal industry is a plus, but not required