Hanoi, Vietnam

Head of Sales (Freight Forwarding)

 Job Description:

Position Information:

Location: Hanoi or Hai Phong

Department: Sales & Business Development

Reports to: Managing Director


Role Purpose:

The Head of Sales is the commercial leader of the branch, fully responsible for revenue growth, gross profit performance, and strategic customer development. This role drives sales execution, builds a high-performance sales organization, and ensures sustainable, profitable expansion across ocean freight, air freight, and integrated logistics solutions.


Key Responsibilities:

1. Commercial Leadership and P&L Ownership

  • Own branch sales budget, revenue targets, and gross profit performance.
  • Develop and execute annual sales strategy aligned with company objectives.
  • Drive profitable growth across Ocean (FCL/LCL), Air Freight, and Cross-border solutions.
  • Ensure pricing discipline and margin protection across all business segments.

2. Business Development & Key Account Management

  • Develop and maintain strategic relationships with key customers and partners.
  • Expand customer portfolio in manufacturing, export, and industrial sectors.
  • Lead high-level negotiations for strategic accounts and long-term contracts.
  • Monitor pipeline health and ensure accurate forecasting.

3. Team Leadership & Capability Building

  • Lead, coach, and develop Sales Team Leaders and BDMs.
  • Build a performance-driven and solution-selling culture.
  • Implement KPI tracking, performance reviews, and incentive plans.
  • Strengthen cross-functional collaboration with Operations, Pricing, and Finance.

4. Trade Lane & Market Expansion

  • Identify growth opportunities in key trade lanes (e.g., Vietnam–USA, intra-Asia).
  • Collaborate with overseas agents and network offices to increase inbound and outbound volumes.
  • Drive value-added services such as customs brokerage, warehousing, and inland transport.

5. Governance & Risk Control

  • Ensure compliance with company policies, credit control, and contract governance.
  • Monitor market trends, competitor activity, and pricing dynamics.
  • Report regularly to senior management on sales performance and strategic initiatives.


Requirements:

  • 7–12+ years of experience in logistics sales, with at least 3 years in a leadership role.
  • Strong knowledge of ocean freight, air freight, and integrated logistics solutions.
  • Proven track record of achieving revenue and gross profit targets.
  • Strong network within manufacturing/export sectors in North Vietnam.
  • Excellent leadership, coaching, and team-building skills.
  • Strong negotiation, strategic thinking, and commercial acumen.
  • Fluent English communication skills. Chinese is a strong advantage.


Contact: phuong@cnk-consulting.com.vn (Ms. Phuong Le)

Note: We appreciate all applications; however, only shortlisted candidates will be contacted

  Required Skills:

Freight Sales