Job Description:

This role supports a global ecommerce and social commerce financial crime program covering KYC/KYB, sanctions screening, transaction monitoring, enhanced due diligence (EDD), and regulatory reporting across a three-tier alert lifecycle (L1–L2–L3).

The operating model is transitioning to an AI-augmented workflow, where low-risk reviews are automated and analysts focus on validating AI outputs and handling higher-complexity cases.

Core Responsibilities:

1. Review and process KYC/KYB alerts across:
• L1: Data confirming, screening, document checks, initial risk categorization, false-positive clearance
• L2: Deep-dive investigation of complex cases (high-risk indicators, adverse media, PEP exposure, sanctions concerns, unusual activity, ownership opacity)
• L3: Support EDD and sanctions adjudication with detailed investigation reports and evidence packs
2. Verify customer/business information including legal entity details, ownership structure (UBO), directors, controllers, and related parties
3. Conduct risk assessments based on:
• Sanctions exposure, PEP status, adverse media
• Source of funds/wealth, business activity, geography/product risk
• Expected vs. actual transaction/activity behavior
4. Perform screening for customers and related parties against sanctions, fraud, and AML risk indicators; escalate unresolved risks or close matches
5. Validate AI-generated outputs (KYC summaries, document extraction, risk indicators, recommendations) against source data
• Identify gaps, inconsistencies, unsupported conclusions, or false negatives
6. Produce clear, audit-ready case documentation with structured narratives, evidence, and risk rationale
7. Ensure adherence to SLA timelines and quality standards, including:
• KYC/KYB review: 2 business days
• Sanctions review: 1 business day
• EDD investigations: 14 business days
• Transaction Monitoring review: up to 25 calendar days
• Minimum quality threshold: 95% accuracy and completeness
8. Collaborate with investigation teams, compliance stakeholders, and cross-functional units to resolve complex cases
9. Operate within a controlled environment (ODC/clean room), supporting a 24/7 rotational shift model, including night shifts and weekend coverage

Requirements:

1. Experience: 1–3 years in KYC, KYB, CDD, EDD, transaction monitoring, fraud risk, or sanctions screening
2. Knowledge & Skills:
• Strong understanding of financial crime concepts: CIP, CDD/EDD, UBO, PEP, sanctions, adverse media
• Ability to review documents, validate data, and identify inconsistencies or risk indicators
• Strong analytical thinking and risk-based decision-making capability
• High attention to detail with ability to manage high-volume cases under strict SLA
3. Communication:
• Strong English reading comprehension and professional writing skills
• Ability to produce clear, structured, audit-ready case narratives
4. Tools & Domain Exposure:
• Experience with KYC/screening tools, case management systems, or document verification tools
• Exposure to ecommerce, fintech, payments, or digital platforms is preferred
• CAMS or equivalent certification is an advantage
5. Working Model:
• Full on-site role (no remote/hybrid)
• Willing to work rotational shifts (including nights and weekends)
• Comfortable working in a restricted-access operational environment (no personal devices allowed)

Contact: suresh@cnk-consulting.com.vn/ + 84 989 2972 80  (Suresh)

Note: We appreciate all applications; however, only shortlisted candidates will be contacted