I. JOB DESCRIPTION

Working Location: Giang Vo, Hanoi

• Manage customer relationships by receiving requests, monitoring service implementation, and handling or coordinating the resolution of issues that arise.
• Coordinate between customers and internal departments to ensure service quality and project timelines; prepare project documentation, reports, and related materials.
• Collaborate with the Sales, Accounting, and other departments to monitor costs and receivables, while identifying opportunities to introduce additional services to customers.

II. REQUIREMENTS

• College degree or above in Logistics & Supply Chain Management, Economics, International Business, Transportation, or related fields.
• At least 1 year of experience in Logistics, Freight Forwarding, or Customer Service.
• Candidates with experience in service coordination, project progress management, or cross-functional collaboration are preferred.
• Strong communication, coordination, and teamwork skills.
• Good understanding of Logistics, Freight Forwarding, and basic customs procedures.
• Proficient in Microsoft Office applications.
• Able to communicate in English for business purposes (reading documents and writing emails). Japanese language skills are an advantage.

III. BENEFITS

• Salary from VND 10,000,000 – 14,000,000/month (negotiable based on qualifications and experience).
• Full participation in Social Insurance, Health Insurance, and Unemployment Insurance in accordance with Vietnamese labor regulations.
• Performance-based bonuses and other company incentives.
• Professional and dynamic working environment with excellent career development opportunities.
• Training programs to enhance professional knowledge and job-related skills.
• Other benefits in accordance with the Company's policies.

CONTACT INFORMATION

Hai Minh

Phone/Zalo: +84 977 288 011

Email: minh@cnk-consulting.com.vn

We appreciate all applications received. However, only shortlisted candidates will be contacted for the next stage of the recruitment process.